FAQs

Short answers to the things people ask most.

Not a financial service

Patrons App is a convenience utility, not a finance app. It helps you find people nearby, copies their UPI ID to your clipboard and opens your own UPI app so you can paste it there. That is the whole of what it does.

We never hold, receive, transmit, route, convert, settle or refund money, and we have no visibility into any payment you make. We are not a bank, a non-banking financial company, a prepaid payment instrument issuer, a payment aggregator, a payment gateway, a payment system operator or a third-party application provider, and we are not authorised under the Payment and Settlement Systems Act, 2007. We are not affiliated with, endorsed by or connected to NPCI, UPI, any bank or any payment application.

Every payment happens entirely inside the third-party UPI app you choose, governed by that app’s terms and your bank’s terms. We charge no fee and take no commission.

You use Patrons App entirely at your own risk. PPLST Tech Private Limited accepts no responsibility or liability of any kind for any payment you make, any loss you suffer, or any transaction initiated after using the App. The App does nothing more than direct you to your own payment application with a UPI ID on your clipboard. What happens after that is between you, that application, your bank and the recipient.

Is Patrons App a payment app?

No. It is a discovery tool. It finds people nearby, copies their UPI ID to your clipboard and opens your own UPI app. Your money never passes through us, and we never see a transaction. See the Legal Notice.

Do I need an account?

No. There is no sign-up, no password and no account. You enter a name and a UPI ID once, and both stay on your phone.

Does it work without internet?

Discovery does. It is Bluetooth, so it works with no signal at all. The payment itself needs whatever connection your UPI app requires.

Can people see me when the app is closed?

No. You are visible only while the app is open on screen. Close it, switch apps or lock your phone and you disappear immediately. There is no background mode, on Android or iOS.

Is my UPI ID broadcast to everyone nearby?

No. Only your display name is broadcast. Your UPI ID and photo are sent to one person’s device, directly, at the moment they tap you to pay.

Is it safe to share my UPI ID?

A UPI ID cannot be used to take money from you. It is the same string people print on a QR code at a shop counter. It can only be used to send money to you.

How do I know I am paying the right person?

Your UPI app shows the bank-registered account holder name before you confirm. Check it. That name comes from the banking system, not from Patrons App. See Payment Safety.

Does it work outside India?

The discovery works anywhere, because it is Bluetooth. But UPI IDs are issued against Indian bank accounts, so both people need one. Two people with Indian UPI IDs can use the app anywhere in the world.

Why does Android ask for Location permission?

On Android 11 and older, the operating system requires location permission before any app is allowed to scan for Bluetooth devices. We ask only because Android insists. The app never reads or stores your location. On Android 12 and newer it is not requested at all.

Why can't I see someone standing right next to me?

They need the app open too. Beyond that, Bluetooth range varies with phone model, obstructions and interference. Both phones also need Bluetooth switched on.

Does it cost anything?

No. The app is free, there are no in-app purchases, and we take no commission on any payment.

How do I delete my data?

Clear the fields in Settings, or uninstall the app. Both are immediate and complete, because nothing is stored anywhere but your phone. See Data Deletion.

Still stuck?

Write to admin@pplsttech.com.